This month’s day in the life is with digital account director, Rianne Clarey. In our chat, Rianne tells us how a fascination with left and right-brain thinking led her to a career in the media industry and why you should never assume that anyone you encounter at work knows anything or everything!

What led you to a career in media?

Left and right-brain thinking has always interested me, but I never thought that I was either super creative or super analytical. Media & advertising is an industry that allows you to combine the two. Initially, I wanted to be a graphic designer within the advertising industry. Then at school my friend got me a two-week work placement at her uncle’s creative agency and I fell in love with the work. After that, whenever I had any spare time in my college years, I would head back to Regent Street and continue my work experience there. 

After completing a degree in advertising, I had the panic realisation that I needed a job, quickly! I applied for everything I could within the industry which is how I came to working in digital teams in agencies. During my first interview they were throwing acronyms at me from every angle. Even though I didn’t know what CPM or CPAs were at the time, I got the job! Having joined the agency’s affiliate team, I started to hear about interesting work going on in the paid social teams. I offered my time to help them out wherever I could until, eventually, I was able to make the move across to paid social.  

From there I joined a multi-channel agency where I discovered that I love data. I enjoy being able to analyse the effects that our media decisions have had on a business. Since then, I’ve specialised in search and social across different media agencies.   

What does a typical day look like for you?

There’s a real balance in my days throughout the week. Working from home on Mondays and Fridays are really when I get deskwork done, catching up on emails and working through reports. When we get into the office on Tuesday to Thursday, things are much more collaborative where I can catch up with the team and speak to clients. 

On the days at home, I get my head down and focus on new strategies and proposals, considering how we can optimise campaigns. Alongside my day-to-day work, I think it’s so important to keep up with market trends and learn something new. It makes it more existing for us as a team, but just as importantly it’s how brands grow and how we grow as an agency.  

What is your most memorable moment at MI?

Its still early days (I’m only in month four!) but it’s been about coming in and quickly learning about how the agency works and what the clients I’m working on want to achieve. What has really stood out to me in this time is how my team has eased my transition into the agency. Hopefully my clients can see that reflected in the relationships I’ve already begun to build!

What advice would you give to someone looking to become a digital account director?

When you become a digital account director, and even while you’re developing at the manager level, your work is no longer task driven. It’s about thinking beyond a given set of tasks and creating your own workflowYou’re always looking for the next opportunity. You must increase your business savvy and ask of everything: is this idea profitable for both our client and our agency? It’s about having those broader ways of thinking instead of the tunnel vision of just managing your own work and ticking off your to do list.

What mistake have you learnt the most from?

One lesson that has always stuck with me is to never assume other people’s knowledge. In my earlier years as an executive and a manager, I had a habit of overcomplicating things to get my point across. I believed that everyone needed to know every inch of detail, when in fact this would confuse the client. 

Clarity is key, don’t feel idiotic about really spelling things out. Even if you think your team or your client already knows something, they might not. This applies equally to presentations: the simpler the better. Never assume that anyone knows anything or everything! 

Who’s your role model and why?

Even though he’s not media related, I would say my brotherAfter an error with a vaccination before a family holiday to Egypt, he developed a condition called CIDP which is a form of MS. Throughout his life he’s always been really sporty. My dad was a rugby coach at the time and my brother always played; with CIDP he thought he would have to stop playing. However, even when things were looking quite bad for him, he never gave up. He always strived for better and never let anything get in his way. He’s very inspirational and I really look up to him for that. 

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